Shipping and Returns Policy

Welcome to RICH PANTHER PERFUMES!

We are dedicated to providing you with an exceptional shopping experience. Please take a moment to review our shipping and returns policy.

Shipping Policy

Order Processing

All orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with tracking information.

Delivery Timeframe

We aim to deliver your order within 7-10 business days. Delivery times may vary depending on your location and the availability of products. We appreciate your patience during peak seasons.

Shipping Rates

Shipping rates will be calculated at checkout based on your location and the size of your order. Free shipping may be available on orders over a certain amount, which will be detailed on our website.

International Shipping

We currently offer international shipping. Please note that additional customs fees or taxes may apply and are the responsibility of the customer.

Order Cancellation

Cancellation Policy

If you wish to cancel your order, please contact us within 24 hours of placing it. Once an order has been processed or shipped, we are unable to cancel it. To request a cancellation, please email our customer service team at info@richpantherpf.com with your order number.

Returns Policy

Customer Satisfaction Guarantee At RICH PANTHER PERFUMES, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns of unopened and unused products within 7 days of delivery. Unfortunately, we cannot accept returns on opened or used products due to hygiene reasons.

Defective Products

If you receive a defective product, please contact us within 3-4 days of receipt. We will assist you in initiating a return and provide instructions on how to send the item back.

Return Process

To initiate a return, please email our customer service team at info@richpantherpf.com with your order number and the reason for the return. We will provide you with a return authorization and instructions.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 5-7 business days, and a credit will be applied to your original payment method.

Contact Us

For any questions or concerns regarding shipping, order cancellations, or returns, please feel free to reach out to our customer service team at info@richpantherpf.com

Thank you for choosing RICH PANTHER PERFUMES!